Privacy policy

隐私条款（中文）

生效日期：2026年10月25日

FastPrintLA（以下简称"我们"）重视您的个人信息。本条款说明我们在您浏览本网站、下单或联系我们时，会收集哪些信息、如何使用以及您享有的权利。

一、我们收集的信息

  • 联系信息：姓名、公司名称、电话、电子邮箱、收货或配送地址。
  • 订单信息：所购产品、规格、数量、付款状态、订单沟通记录。付款卡号由支付服务商直接处理，我们不保存完整卡号。
  • 设计文件：您上传或发送给我们的图片、PDF、设计稿及相关链接。
  • 网站使用数据：浏览器类型、IP 地址、访问页面、Cookie 等，用于网站运行和改进。

二、信息的用途

  • 处理、制作、交付您的订单，并与您确认稿件和订单细节；
  • 提供客户服务、回复咨询、发送订单与取货通知；
  • 防范欺诈、保障网站安全、履行法律义务；
  • 在您同意的情况下，发送优惠或新品信息（可随时退订）。

三、信息的共享

我们不出售您的个人信息。仅在完成服务所必需时，与以下对象共享：

  • 支付服务商（如 Shopify Payments、PayPal 等）——用于完成付款；
  • 快递及配送服务商（如 UPS、USPS、FedEx 或本地配送人员）——用于送货；
  • 网站平台及技术服务商（如 Shopify）——用于运营网站和存储订单；
  • 依法律要求或为保护我们及他人合法权益时。

四、设计文件的保管

您的设计文件仅用于制作您的订单，不会用于其他商业用途，也不会未经您许可公开展示。为方便返单，我们可能保留文件一段时间；如需删除，请联系我们。

五、加州居民的权利（CCPA/CPRA）

如果您是加州居民，您有权：了解我们收集了您的哪些个人信息；要求删除或更正您的个人信息；拒绝个人信息的"出售"或"共享"（我们本身不出售个人信息）；行使上述权利时不受歧视对待。我们在核实您的身份后处理请求。

六、Cookie

本网站使用 Cookie 维持购物车、登录状态和统计访问量。您可在浏览器中关闭 Cookie，但部分功能可能无法正常使用。

七、儿童隐私

本网站不面向 13 岁以下儿童，我们不会有意收集儿童的个人信息。

八、联系我们

隐私相关请求请联系：
邮箱：info@pioneer1st.com
电话/短信：(626) 386-9333　门店电话：(626) 386-9111
地址：1728 S San Gabriel Blvd Ste B, San Gabriel, CA 91776

我们可能不时更新本条款，更新后会在本页公布新的生效日期。

Privacy Policy (English)

Effective date: October 25, 2026

FastPrintLA ("we," "us") respects your privacy. This policy explains what information we collect when you visit our website, place an order, or contact us, how we use it, and the choices you have.

1. Information We Collect

  • Contact details: name, company name, phone number, email, and shipping or delivery address.
  • Order details: products, specifications, quantities, payment status, and messages about your order. Card numbers are handled directly by our payment providers; we do not store full card numbers.
  • Artwork files: images, PDFs, designs, and file links you upload or send to us.
  • Website usage data: browser type, IP address, pages viewed, and cookies, used to run and improve the site.

2. How We Use It

  • To process, produce, and deliver your order and to confirm artwork and order details with you;
  • To provide customer service, answer questions, and send order and pickup notices;
  • To prevent fraud, keep the site secure, and meet legal obligations;
  • With your consent, to send promotions or product news (you may unsubscribe at any time).

3. How We Share It

We do not sell your personal information. We share it only as needed to serve you:

  • Payment processors (such as Shopify Payments or PayPal) to complete payment;
  • Shipping carriers and delivery partners (such as UPS, USPS, FedEx, or local drivers) to deliver your order;
  • Our e-commerce platform and service providers (such as Shopify) to operate the site and store order records;
  • When required by law or to protect the rights and safety of FastPrintLA or others.

4. Your Artwork Files

Your files are used only to produce your order. We do not use them for other commercial purposes or display them publicly without your permission. We may keep files for a period of time to make reorders easier; contact us if you would like them deleted.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to: know what personal information we have collected about you; request deletion or correction of your personal information; opt out of the "sale" or "sharing" of personal information (we do not sell personal information); and not be discriminated against for exercising these rights. We will verify your identity before completing a request.

6. Cookies

We use cookies to keep your cart and login working and to measure site traffic. You can disable cookies in your browser, but some features may not work properly.

7. Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

8. Contact Us

For privacy requests, contact:
Email: info@pioneer1st.com
Phone/SMS: (626) 386-9333   Store: (626) 386-9111
Address: 1728 S San Gabriel Blvd Ste B, San Gabriel, CA 91776

We may update this policy from time to time. Changes will be posted on this page with a new effective date.